DBAAS FAQ

OPENQM DBAAS FAQ

 

What is Database-as-a-service (DBaaS)?

Traditionally, Database-as-a-service (DBaaS) is defined as an on demand cloud computing service model that provides users with some form of access to a database without the need for setting up physical hardware, installing software or configuring for performance. All the administrative tasks and maintenance are taken care of by Pick Cloud so all that the end user or application owner needs to do is use the database.

 

Does the recent announcement from Ladybridge regarding the Zumasys appointment as worldwide distributor affect your ability to provide OpenQM DBaaS?

No. We have the exclusive $15 per seat per month pricing and will be able to continue to provide OpenQM DBaaS as we have been.

 

What platforms are you currently supporting?

Currently only Linux (RedHat and CentOS) and Windows Server are available.

 

How can I access my individual servers?

You can access individual servers the same way you access dedicated servers either by using Remote Desktop Protocol (RDP) for Windows servers or SSH for Linux servers.

 

What flavors of MultiValue software do you currently offer as Database as a Service (DBaaS)?

With the exclusive partnership between Pick Cloud, Inc. and Ladybridge Systems, Ltd., we only offer OpenQM as a DBaaS product.

 

Are there any special requirements for using the cloud from our location?

The first thing you will need is a good Internet connection, with adequate bandwidth. Other requirements are dependent upon your individual application and we can discuss on a case by case basis.

 

What is included for $15 per user per month?
Please see our DBaaS page.

 

Is device licensing included in the $15 per user per month price?

No. However it is offered for an additional cost. 2 sessions per user is an additional $3 per month, 4 sessions per user is an additional $6 per user per month and 8 sessions per user per month would be an additional $9 per user per month. Data replication, journaling and standby systems are also optional and available at an additional charge.

 

Does Pick Cloud backup my OpenQM cloud server?

Pick Cloud does a daily OpenQM database backup.

 

Do you have any minimum pricing requirements?

Yes. The base configuration is $199. After that the seats are $15 per seat per month.

 

How do I get technical support?

All support inquiries should be directed to support@mypickcloud.com or by calling our main phone number at 949-415-7778.

 

 

Have more questions not covered here? Contact us today!

 

 

CONTACT US

 

Address
4000 MacArthur Blvd, Ste 600 - East Tower

Newport Beach, CA 92660

 

US Phone

(949) 415-7778

 

Email

info@mypickcloud.com

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